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TENANT INQUIRY FORM

House equipment

Please check the troubleshooting guide before sending us the inquiry. e.g you cannot use hot water, smell bad from AC, or the sink is clogged

Troubleshooting

To help us give the best possible service, we'll ask you to provide a brief description of your issue. After sending us the inquiry form, we will contact you within 2 business day.

To ensure you receive our emails without any issues, we strongly recommend using Gmail or Yahoo.
Users of Hotmail, Live Mail, or Outlook may experience problems such as emails being blocked or sent to the spam folder. (Click here for more information.)
If you do not receive a reply within 3 business days, please contact us via LINE or by phone.

Business hours MON-SAT/Holidays 11:00~17:00
※As for the Internet problem, please attach photos of the router and router's cable as well.